Frequently Asked Questions
Q1: Are you a manufacturer?
A: Yes, we are a factory with over 7 years of manufacturing experience in medical devices.
Q2: What is the Minimum Order Quantity (MOQ)?
A: The MOQ is 1 Set. Samples can be provided for your evaluation.
Q3: How long is the delivery time?
A: Usually 3-30 days after order confirmation, depending on the specific item and quantity.
Q4: Do you offer OEM or private labeling?
A: Yes, we provide full OEM and private logo/label services supported by our R&D team.
Q5: What are the payment terms?
A: We accept various methods including T/T, L/C, Western Union, and Paypal.
Q6: How is quality controlled and how do you handle faults?
A: All goods undergo 100% testing before delivery. We provide free spare parts within the warranty period for any functional faults.