Can I customize the logo and packaging?
The standard product price does not include a custom logo. However, we accept OEM orders and can provide custom logo and packaging solutions upon request.
What is the typical production lead time?
For in-stock items, delivery takes 3-7 days. For custom orders, the regular lead time is between 20-45 days, depending on the order quantity.
What are the available payment terms?
We accept TT (Telegraphic Transfer), LC (Letter of Credit), and Trade Assurance payments. Other payment methods can be discussed based on requirements.
How long does shipping take?
Air or Express shipping typically takes 7-10 days. Sea freight usually takes between 15-45 days, depending on the destination port.
How do you ensure product quality?
We have a professional after-sales department dedicated to solving 100% of quality issues. Our high-quality standards ensure a reliable cooperation experience.
Is it possible to receive a sample before a bulk order?
Yes, we provide samples from our stock. Customers are responsible for the sample cost and freight. For large subsequent orders, a discount on the sample price may be applied.
VetCura Medical
