❓ Frequently Asked Questions
Why choose our products?
Our products feature low MOQ and high quality. We accept OEM and trade assurance orders to ensure customer satisfaction.
What is the production lead time?
For products in stock, we can deliver within 3-7 days. The regular lead time for custom goods is 20-45 days, depending on the order quantity.
What are the available payment terms?
We accept TT, LC, and Trade Assurance payments. Please consult with our sales team if you have other specific needs.
How long does it take to receive the goods?
Shipping by Air/Express takes approximately 7-10 days. By Sea, it usually takes 15-45 days depending on the destination port.
How do you handle product quality problems?
We have a professional after-sales department dedicated to solving 100% of quality issues. You can feel safe regarding our cooperation and communication.
Can I get samples before placing a bulk order?
Yes, if there is stock, we provide samples. The customer is responsible for the sample price and freight. For large subsequent orders, a discount may be applied to the total price.
VetCura Medical
