Frequently Asked Questions
Could I put my own logo on the scale?
Sure, OEM and ODM orders are warmly welcome to meet your branding requirements.
How do you ensure product quality?
Our products are ISO9001 certified. We perform 100% QC during the production process and before packaging, and offer a 1-year warranty on all products.
Do you offer custom design services based on a concept?
Yes, our professional design team is capable of developing products according to your specific concepts and requirements.
What is the typical lead time for a sample?
Normally, it takes about 2 days after receiving the sample request and express fees, depending on the complexity of the sample.
Which airports are nearest for a factory visit?
Shanghai Hongqiao and Pudong International Airports are the most convenient options for visiting our facilities.
Is the scale suitable for hazardous environments?
Yes, this series is designed with 304 stainless steel and explosion-proof components (Ex ib llc T4 Gb) specifically for industrial and safety-sensitive locations.