Q: Are you a factory or a trading company?
A: We are a factory with export capabilities, specializing in cleaning and pool products for more than 15 years.
Q: What quality certifications do your products hold?
A: We have successfully passed the ISO2000 quality system certification and hold BSCI certification.
Q: How can I obtain a sample?
A: We provide free samples; you only need to cover the freight costs. Shipping fees are often refundable upon your next official order.
Q: Can you assist with custom product design and development?
A: Yes, we have a dedicated product development team and complete equipment to help turn your ideas into finished products.
Q: What is the minimum order quantity (MOQ)?
A: Generally, the MOQ is between 1000 to 2000 pieces, though we can accept smaller quantities for specific product lines.
Q: What is the standard delivery timeline?
A: Delivery usually takes 30-40 days after confirmation. In-stock items can be shipped within one week.